OUR POLICIES:

1: Your pup must be up to date on all vaccinations and demonstrate basic obedience skills during walks.

2:  Our standard business hours are Monday through Friday - 9am - 5pm. However we do offer walks outside these hours, based on availability. Please see our services page for specific pricing.

CANCELLATIONS:

If you need to cancel a scheduled dog walk or any other service, please contact us as soon as possible. You can sign in to your profile through the client portal to manage all future appointments. Any cancellation made after 9pm the day before a scheduled service will be charged a 50% fee.

For cancellations on the day of scheduled service, please contact Cate Vitagliano directly via cell phone.

ADDING SERVICES:

If you need to add a walk or any other service, you can sign in through the client portal. You will receive a confirmation email after your requests have been approved. For services needed the day of, we do not guarantee availability, but we will do our very best to accommodate!

Please contact Cate Vitagliano directly via cell phone for services needed the day of.

PAYMENT:

Payments can be made by credit card directly through the client portal or via Venmo.

SECURITY:

Denver Woof Pack is licensed by the beautiful city of Denver, Colorado. We are fully bonded and insured through Pet Sitters Associates.